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PRIVACY POLICY

ENROUSH BENELUX BV

Protecting your personal data is very important to us. This Privacy Policy explains how we process your personal data when you use our website www.enroush.de (the “Website”) and our services.

1. Controller

ENROUSH BENELUX BV
Westerplantage 5
8911 DC Leeuwarden
The Netherlands

Commercial Register: Dutch Chamber of Commerce (KvK)
Registration number: 96171251

Email: privacy@enroush.de

The controller is the natural or legal person who determines the purposes and means of the processing of personal data (Article 4(7) GDPR).

2. Legal Bases for Processing

We process personal data strictly in accordance with the General Data Protection Regulation (GDPR), in particular on the following legal bases:

  • Article 6(1)(b) GDPR – performance of a contract / pre-contractual measures
  • Article 6(1)(c) GDPR – compliance with a legal obligation
  • Article 6(1)(a) GDPR – consent
  • Article 6(1)(f) GDPR – legitimate interests

3. Purposes of Processing

We process personal data for the following purposes:

a) Contract performance and order processing

(e.g. ordering, payment, delivery, returns, customer service)

Legal basis: Article 6(1)(b) GDPR

b) Compliance with legal obligations

(e.g. tax and commercial law retention obligations)

Legal basis: Article 6(1)(c) GDPR

c) Customer communication

(e.g. responding to enquiries by email)

Legal basis: Article 6(1)(f) GDPR
(legitimate interest in efficient communication)

d) Newsletter and direct marketing

You will receive newsletters only if:

  • you have expressly consented, and
  • we use the double opt-in procedure.

Consent is voluntary and may be withdrawn at any time.

Legal basis: Article 6(1)(a) GDPR

e) Website analytics and optimisation

Website analytics are carried out only with your consent via our cookie banner.

Legal basis: Article 6(1)(a) GDPR
Further details can be found in our Cookie Policy.

4. Categories of Personal Data

Depending on your use of the Website, we process in particular:

  • Name, address, email address
  • Order and payment data
  • IP address
  • Usage and device data
  • Communication content

👉 We do not process special categories of personal data
(Article 9 GDPR).
If such data are transmitted to us unintentionally, they will be deleted immediately.

5. Disclosure of Data

Personal data are disclosed only where necessary, for example to:

  • payment service providers
  • shipping and logistics partners
  • IT and hosting service providers

All recipients are contractually obliged to comply with GDPR requirements.

6. Transfers to Third Countries

Transfers of personal data to third countries (e.g. the United States) take place only if:

  • the transfer is necessary, and
  • appropriate safeguards are in place (Article 46 GDPR), in particular:
    • EU Standard Contractual Clauses
    • supplementary technical and organisational measures

7. Storage Period

We store personal data only for as long as necessary:

  • Contract data: duration of the contractual relationship plus statutory retention periods
  • Accounting and tax data: up to 10 years
  • Marketing data: until consent is withdrawn

8. Your Rights

You have the following rights at any time:

  • Right of access (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object to processing (Article 21 GDPR)
  • Right to withdraw consent (Article 7(3) GDPR)

📧 Please send requests to: privacy@enroush.de

The first copy of your personal data is free of charge.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement.

10. Minors

Our Website is not intended for children under the age of 16.
Persons under 16 must not submit personal data via the Website.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • unauthorised access
  • loss
  • manipulation
  • misuse

12. Cookies

Our Website uses cookies.
Further information is available in our Cookie Policy.

13. Updates to this Privacy Policy

This Privacy Policy may be updated from time to time.
The current version is always available on the Website.

Last updated: April 2025
ENROUSH BENELUX BV

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